Privacy Policy
Last updated: 13 July 2026
We keep this simple and honest.
What LawBar is
LawBar is a technology intermediary under the Information Technology Act, 2000. LawBar does not provide legal advice. Any legal advice comes from the independent advocate you consult. Using LawBar does not create a lawyer and client relationship between you and LawBar. That relationship, if any, is only between you and the advocate.
What we collect
For users, we collect your name, phone number, and email if you give one. We keep your wallet balance and payment records. We store the chat messages you send during consultations, plus session and billing details. For advocates, we collect profile details, Bar Council enrolment number, practising court certification, and an identity document (Aadhaar or PAN). For the identity document we store only the last 4 digits, not the full number. Uploaded documents (such as the Bar Council certificate and court certification) are stored securely and are deleted when the advocate deletes their account.
How you log in
Phone number login and OTP are handled through a trusted third party sign in provider (Firebase).
Your conversations are private
Your consultations are private. We do not monitor or review the content of your chats. In the normal course, LawBar staff do not read your conversations. Access is restricted and may happen only if you raise a billing or technical dispute that specifically needs it, and only to the limited extent required to resolve that issue. A dispute here means a billing or technical problem, not the quality or outcome of the legal advice. We never access your chats to judge the quality of the legal advice. The removal of phone numbers and email addresses from chat messages is done automatically by software, with no human reading your messages.
Your chat messages
Your consultations are private. Your chat messages are encrypted when stored, so no one at LawBar can read them by simply looking at our systems. We do not monitor or review your conversations. Messages can be unlocked only through a restricted, recorded process, and only when you raise a billing or technical dispute that specifically needs it, never to judge the quality of the legal advice. We keep messages for 90 days, then delete them automatically. Calls are audio only and are not recorded.
How we share information
During normal chat or call consultations we do not share your phone number or email with the advocate, and we block attempts to swap contact details in chat. If you want to continue with an advocate after a consultation, you can send a "Continue with this Advocate" request. Before the advocate accepts, nothing is shared. Only if the advocate accepts within 24 hours do we share contact details both ways: your phone number and email with the advocate, and theirs with you. This happens only because you asked for it and the advocate agreed. It is not automatic and does not apply to other advocates or sessions.
Who else handles your data
To run the app we use trusted outside services: Razorpay for payments, Firebase for phone login, 100ms for calls, and Supabase, Railway and Vercel for hosting and storage. They only handle your data to make the app work. We never sell your data and we never share your conversations for marketing.
Analytics
We use Vercel Analytics, which is privacy friendly. It does not track you personally, and we do not use advertising or tracking cookies.
What we never do
We never sell your personal data. We never share your conversations with third parties for their own use. We never store your card details. Payments go through Razorpay, which is RBI regulated.
How we protect your data
Data is stored on encrypted servers. Traffic between your device and our servers is encrypted using HTTPS. We automatically remove phone numbers and email addresses from chat messages to protect both sides. That removal is done by software, not by a person reading your messages.
Your rights
You can ask to see the personal data we hold about you, ask us to correct it, or ask us to delete your account and all associated data. You can withdraw your consent for us to process your data for a specific purpose at any time, without having to delete your whole account. Some features may stop working if the data they need is withdrawn. You can nominate another person to exercise your data rights on your behalf if you die or are unable to do so yourself. Write to us to set this up. Write to us and we will act on your access, correction, deletion, consent, or nomination request within 7 working days. Note that some billing records may be kept longer where the law requires it, for example for tax and accounting.
If a data breach happens
If a data breach happens that affects your personal data, we will notify the Data Protection Board of India and the affected users, as required under the law.
How long we keep things
Chat messages: 90 days, then deleted. Wallet and payment records: kept longer where legal and tax rules require. Account data: until you ask us to delete it.
Who this is for
LawBar is for adults. You must be 18 or older to use it.
Grievance Officer
If you have a complaint about how we handle your data, contact our Grievance Officer, Arman Malik, at grievance@lawbar.in. Our Grievance Officer will acknowledge your complaint within 24 hours and work to resolve it within 15 days.
Cookies
We use only essential cookies to keep you logged in and remember your preferences. No advertising or tracking cookies.
Contact us
Questions about this policy: grievance@lawbar.in or support@lawbar.in. We try to reply within 48 hours.